By ordering goods / services through Perkeez, the buyer agrees to these provisions:
• Selecting one of the options offered in the platform will be considered as an act of ordering goods / services.
• The user is offered to buy a predefined package of services / products or to compile it himself.
• After selection, the user will make online payment.
In order to better understand the way we do business, it is necessary for the customer to get acquainted that our revenue model is based on certain margin provision for every item, which can vary depending on factors such are: location, time of the year, stores we make contract with, quantity of the products etc.
We are drawing attention to the obligation to comply with domestic and international regulations governing the export and re-export of technologies and other goods and products.
We warn that Perkeez is not responsible for the content of sites through which it operates directly or indirectly (“correspondent websites”, “affiliates” or “partner websites”). We have no control over the contents of those sites or resources.
Perkeez might have a partnership with correspondent websites at the time of your ordering. Those partnership might be e.g. i) some kind of business-technical cooperation agreement, ii) affiliate program or iii) a certain relationship based on history of previous purchases and the alike (the list of current partners can be seen here).
Cooperation with partner sites provides the customer with appropriate benefits such as a discount on the price of the ordered goods, speed and security of delivery and the like.
The website is based on the system "within the limits of availability", neither Perkeez nor its partners can guarantee that the use of the site will be without interruptions or errors, or other objective circumstances of a technical nature, which as such Perkeez cannot influence.
Perkeez rule systems are to be used only in accordance with the applicable law of the user’s country. You may not use the Services or the Website in a manner prohibited by any laws or regulations which apply to you.
The order can be cancelled only if the sales site accepts the cancellation of the order by Perkeez and refunds the money to our account.
Perkeez reserves the right to exclude or restrict access to this Website at any time.
Without prior notification, we may suspend or block your access to the website, including without limitation in the following cases: i) technical failures or Service errors; ii) if we suspect that your account is not being used by you, but by a third party; iii) or in the case of additional verification procedures, as well as analysis of your activity, to ensure continued compliance with applicable law.
Perkeez is a product of a company founded under the name PR Incite, at the address Sretena Mladenovića - Mike 14, with activity code 4791 - Retail sale via email order or via Internet, with registration number 63386995, and tax number 108343146.
Payments are done via the following credit or debit cards: Visa, Mastercard, Maestro, DinaCard or American Express. The user's payment card data or other confidential data that the User leaves when paying with a payment card are not available to Perkeez, but only to the issuer bank (“your bank”). Payment card processors guarantee data security.
All payments will be effected in Serbian currency – dinar (RSD). The amount your credit card account will be charged for is obtained through the conversion of the price in Euro into Serbian dinar according to the current exchange rate of the Serbian National Bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated in our web site.
When entering payment card data, confidential information is transmitted over the public network in a protected (encrypted) form using SSL protocols and PKI systems, as currently the most modern cryptographic technology. The payment card processor, Banca Intesa ad Belgrade, guarantees data security during the purchase, so the complete billing process is performed on the bank's website. At no time is payment card information available to our system.
PR Incite is not subject to the VAT (Value-Added Tax).
The terms of delivery of goods / services are determined by these provisions, the terms of each individual site from which the goods / services were delivered.
Perkeez will deliver ordered goods to the address of customer choice. The delivery fee and delivery method depends on the weight and dimensions of the ordered product, the country of origin of the goods and the Perkeez’s cost associated with delivery itself. By acting in a good faith, Perkeez reserves the right to choose the most suitable mode of transport depending on the destination, the efficiency of the delivery system and other factors that may affect delivery cost and timeline. An overview of the expected costs is available on our website, However, these indicated cost are rather preliminary overview and cannot be consider as final. Perkeez cannot significantly affect third party delivery costs so this costs will be up to you to bear.
The buyer agrees to pay any additional costs that may arise during transport of goods / services or any other cost which is caused by change in price of ordered goods / services before delivery.
The customer is obliged to make an online payment immediately after selecting a predefined service / product package or compiling a service / product package.
Perkeez act as a mediator in purchasing and securing delivery of your gift following applicable local law. All orders are fulfilled and delivered by licensed retailers.
If some of the chosen items are not available, Perkeez reserves the right to replace them with equal or greater value.
Minors are forbidden to receive or send liquor, beer, or wine by law.
The alcohol restrictions vary by country of delivery. In this case, when the alcohol is restricted, the exact package contents are subject to local availability and may be replaced with equal or greater value items.
If the goods are damaged, the damage claim must be stated together by the recipient (“buyer”, “you”) and the supplier of the goods on the spot at the time of delivery. Buyer and supplier have obligation to inform Perkeez via e-mail (at [email protected]) or by any other communication mean immediately. Perkeez will confirm acknowledgement of claim. Perkeez will make sure to contact the buyer within 3 working days. By signing the appropriate form, the shipment is taken over and any subsequent complaint will not be accepted, except in the case of the hidden defects, which must be confirmed by Perkeez side also.
If the buyer does not pick up the ordered goods within 30 days of receiving notification of its arrival, Perkeez acquires the legal right to retain or sell the goods, with the right of the buyer to request a refund of the remaining price of the goods.
If the ordered goods are not delivered even after 30 days after the deadline agreed upon purchase, and in the meantime there were no new agreements between the buyer and Perkeez regarding the delivery deadline, the buyer will be refunded at his request according to Perkeez rules.
In case of return of goods and return of funds to the customer who previously paid with one of the payment cards, in part or in full, and regardless of the reason for return, Perkeez is obliged to make a refund exclusively through VISA, EC / MC and Maestro payment methods, which means that the bank will, at the request of the seller, refund the funds to the account of the cardholder.
This Website and its contents represents the intellectual property of the Perkeez. By using this Website Perkeez provides to you only limited and non-transferable right to use this Website and its contents. Perkeez’s status as the owner of the intellectual property rights on the Website and its contents must be recognized at all times. Any reproduction, adaptation, arrangement, amendment or any other form of modification of the Website and its contents, as well as any form of publishing and placing Website and its contents on market without the prior consent of the Perkeez is prohibited. Any form of unauthorized use of the Perkeez’s trademark and business name is prohibited.
This Website is intended for all interested users in order to inform about Perkeez's business and the services that Perkeez provides.
Perkeez seeks to update regularly information contained on this Website. Perkeez may without your previous notification change, amend, correct, supplement and erase the content from this Website. Despite of the previously mentioned, Perkeez does not guarantee the accuracy and topicality of the information contained on this Website.
Perkeez seeks to provide the highest degree of safety of use of this Website but the Perkeez cannot guarantee complete safety, i.e. protection of the Website from malwares, errors or viruses. Accordingly, please be informed that you are obliged and responsible for undertaking all safety measures for protection of your computer and configuration systems in order of protection of the informational technology that you use.
To the extent permitted by the relevant laws, the Perkeez is not responsible for any damage of your system, errors, losses and unauthorized use of your system arising from your access to our Website.
Perkeez is dedicated to the protection of your personal data. Please be informed about our documentation on data protection.
In order to comply with the relevant regulations in the field of personal data protection and your rights as a person whose personal data is processed, Perkeez provides you with information related to the processing of your personal data.
I DATA CONTROLLER:
e-mail: [email protected]
If the Data Controller performs the processing through another natural or legal person (hereinafter: „Data Processor"), processing by such person will be regulated by contract or other legally binding act.
II PURPOSES OF DATA PROCESSING:
The Perkeez as a Data Processor processes your personal data in order to fulfil your requests submitted through our Website, including intermediary services and the provision of services.
At the same time, Perkeez (“Data Controller”) uses the following Cookies:
• Session cookies – permanent and temporary cookies that provide record of your activities on the Website, with the purpose of making the Website more efficient and faster
• Third-Party Cookies – includes the use of analytics tools that provide statistics data in aggregated form that contribute to the performance and presentation of the Website and improve the services provided by the Perkeez through the Website, as well as improve the Perkeez's operations.
III LEGAL BASIS FOR DATA PROCESSING:
The processing of your personal data is necessary for the fulfilment of the purposes described in Part II of this notification.
We will process your personal data only on the basis of your consent. By submitting your personal data through the communication channels established on the Website, you are deemed to have consented to the processing of personal data on the terms and in the manner described in this notification.
If you do not consent to the processing of your personal data, or if you do not provide personal data, you will be denied access to the platform.
If you use the option to disable Cookies, they will not be used. However, we point out that turning off Cookies may slow down or disable some features of the Website. You can disable Cookies via your browser’s menu where regularly you can choose to turn of the acceptance of the Cookies and/or choose to delete all Cookies on your device.
IV CATEGORIES OF PERSONAL DATA:
Based on your consent provided in accordance with this notification, we will process the following personal data: first and last name, e-mail address, contact phone and other information that you provide to the Perkeez in the form of message, IP address, previous visits to the Website, time of your access to the Website and time of termination of the use of Website, actions taken on the Website, location, information on device and software from which the Website was accessed.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
• Where we need to perform the contract we are about to enter into or have entered into with you (for example, to provide you with any products and/or services which you have requested);
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (for example, undertaking analysis and research for the purposes of improving our website user experience);
• Where we need to comply with a legal or regulatory obligation (for example, equal opportunities monitoring).
Please note that we may process your personal information without your knowledge or consent, where this is required or permitted by law. Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by contacting us.
We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us by emailing [email protected] if you need details about the specific legal ground we are relying on to process your personal data.
V DATA PROCESSING:
We may take the following processing actions with data we are collecting: taking a photos or videos that users are sharing on our platform, duplicating, copying, transmitting, searching, sorting, storing, separating, crossing, merging, rendering, editing, providing, using, disclosing, disclosing by uploading or posting or otherwise making available, concealing, displacing or otherwise making them unavailable.
Considering the nature, scope, circumstances and purpose of the processing, your personal data can be made available to the:
• Employees and other engaged persons within the Perkeez
• Persons outsourced by the Perkeez to provide specialized services - for example: accounting services, IT support, legal services
• Competent state authorities and other authorized persons, to the extent necessary for the fulfilment of the Perkeez's legal obligations, i.e., for the preparation of the conclusion and the execution of the contract concluded with you
• Third-party cookies providers.
VII DATA TRANSFERS:
Since some recipients of personal data are located outside the territory of your country, your personal data will be transmitted outside that territory.
Your personal data is transferred to countries that are considered by law to provide an appropriate level of personal data protection. In case of transfer of personal data to other countries (which are not covered by the above), personal data are transferred with the provision of appropriate protection measures.
We inform you that your personal data collected through third-party cookies may be stored on servers outside the borders of your country.
If there is a need for data transfer to the countries which are not members of European Union or to countries which EU consider to have no adequate mechanism in place for protection of personal data, or which do not provide an adequate level of protection in accordance with the relevant regulations in the field of personal data protection, Perkeez and third parties will take measures of personal data protection and act in accordance with the procedure established by the relevant personal data protection regulations.
Additionally, we require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
VIII DATA RETENTION PERIOD:
Personal data collected in accordance with this notification will be stored and processed for the period required to process and act in accordance with your requests. Data collected through session cookies are processed during a period of 24 months at longest. Data collected through third-party cookies will be processed within deadlines regulated by the retention policy of the third party.
In general, we will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you. To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements. In some circumstances you can ask us to delete your data.
IX RIGHTS ARISING FROM THE PROCESSING:
1. 1. the right to be informed about the processing of personal data, or the right to request and receive additional information related to the processing of your personal data
2. the right of access, i.e. insight to the personal data we process about you
3. the right to receive a copy of the personal data we process about you
4. the right to request the correction, supplementation and update of the personal data we process about you
5. the right to request the deletion of your personal data
6. the right to restrict the processing of your personal data
7. the right to portability of your personal data, which includes your right to receive the data you previously provided to us in a structured, commonly used and electronically readable form, as well as to pass on the data to another person or to request that the Data Controller directly transmit the data to another person.
In addition to the above rights, you have the right to file a complaint to the Commissioner for Information of Public Importance and Personal Data Protection of the Republic of Serbia (“the Commissioner”). We would, however, appreciate the chance to deal with your concerns before you approach the Commissioner so please contact us in the first instance.
If you do not want to verify your email address, and do not want to receive a reminder email, than you must send an email to [email protected]
e-mail: [email protected]